Host F and B - Winter

Seasonal (Seasonal) WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team! BIG PEAKS, BIGGER PERKS Employee perks: Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)+ Free Alterra season pass for spouse and dependents 25 & under50% off window ticket price at IKON partner resortsFree access to Alterra Mountain destinations during time offFree ski-referral letters for employees to use at other mountain resorts during time offFree friends & family day-ski vouchers (Periodic allotment)Discounts on Ski & Snowboard LessonsDiscounts on Ski & Snowboard RentalsDiscounts on Gear Tune-UpsDiscounts on Food & BeverageDiscounts at Crystal Mountain Retail shopsFree Crystal branded swagPro deals on gear with 100s of brandsDiscount MarketplaceDeals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and moreEmployee-only Night Skiing eventsEmployee Housing Available for eligible positionsAccrued paid time off for eligible positionsGroup health insurance for eligible positions401K benefit and generous match with immediate vesting for all staff members over 18Opportunities for growth, advancement, and year-round employment Position Title: Hostess/Host Business Unit: Food & Beverage Position Reports to: Restaurant General Manager, Supervisor Positions Reporting to this Role: None Location: Washington Wage Range: $16.66-$18.50 + Tips DOE JOB SUMMARY As a restaurant hostess/host of Crystal Mountain you have the most control over the flow of the restaurant. You are a key piece in the restaurant operation and direct the flow of service, working with the manager, the servers, and the kitchen on timing seatings in order to provide the best possible guest experience. You will greet guests with a smile as they enter and show them to their table, engaging with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and keeping order over a very busy shift. ESSENTIAL DUTIES Greet guests as they enter and put them on a waiting list if necessaryProvide guest with menus and answer initial questions with excellent customer serviceSeat guests at tables or direct to waiting areasOperation of our online reservation systemAssign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customersEngaging with the guest to ensure they're happy with food and serviceRespond to complaints and let manager on duty knowKnowledge of the menu: ingredients, allergens, preparation and presentation of the foodAssistance with other positions in the restaurant as needed and duties as assigned KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS High School diploma or equivalent preferredAbility to provide top notch customer service in a fast-paced environmentA positive attitude and ability to work well under pressure with all restaurant staffDoes high quality work with minimal supervision PHYSICAL DEMANDS AND WORKING CONDITIONS- This position is required to work days, evenings, weekends and holidays while in operation.Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. An Equal Opportunity Employer

High School diploma or equivalent preferredAbility to provide top notch customer service in a fast-paced environmentA positive attitude and ability to work well under pressure with all restaurant staffDoes high quality work with minimal supervision PHYSICAL DEMANDS AND WORKING CONDITIONS- This position is required to work days, evenings, weekends and holidays while in operation.Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. An Equal Opportunity Employer