Treetops Ski Resort, nestled in the heart of Gatlinburg, is a highly rated destination for families, holiday seekers, and adventure enthusiasts. Renowned for its immaculate landscaping and tasteful room decor, the resort offers more than just a place to stay. Some guests have found the room layout to be less than favorable, but the general consensus is that the resort's units are spacious, clean, and well-equipped.
The resort's units come with a fully stocked kitchen and a welcoming gas fireplace, perfect for those chilly evenings. The decor and furniture are modern and comfortable, making it a home away from home. While some guests have noted the absence of in-room washers and dryers, the resort's clean and convenient laundry facility has been appreciated by many.
Treetops Resort stands out for its array of amenities. The outdoor grills and playground are popular among visitors, especially those with children. The resort is also known for its tranquil ambiance, despite being close to the town, the national park, and Pigeon Forge.
The customer service at the resort is highly commended, with staff like Lee being praised for their assistance and consideration, especially for guests with special needs. The check-in process is hassle-free and the resort's staff is always ready to help.
Despite the resort's many advantages, there are a few points to consider. The units lack the ability to connect TVs to the internet for streaming, which might be an inconvenience for those traveling with children. Additionally, some guests have reported noise disturbances from upstairs rooms, particularly from families with children.
Nevertheless, Treetops Ski Resort is a great value for money and a wonderful place to stay, whether you're on a holiday or vacation. Close to everything yet peaceful and relaxing, it offers a unique blend of comfort, convenience, and fun.