Aquatics Customer Service Representative (Plunge) - Winter
Επισκόπηση Εργασίας
Εύρος Μισθού
From $18.31 hourly
hourly
Εμπειρία
Ανώτερο Επίπεδο
Τύπος εργασίας
Εποχιακό
Τμήμα
Guest Services
Perks & Benefits
Περιγραφή Εργασίας
Seasonal WHAT'S IN IT FOR ME? Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. HOURLY RATE: $18.31 PART TIME HOURS Part-time hours 2-3 shifts a week Do you love helping people, thrive in a fast-paced environment, and enjoy being part of a team that creates memorable experiences? As an Aquatics Customer Service Representative, you'll be the friendly face that welcomes guests to our aquatic facilities and helps set the tone for an amazing day of fun. From assisting families and swimmers to helping guests book lessons, programs, and special events, you'll play a key role in ensuring every visit is smooth, enjoyable, and stress-free. WHAT WILL I BE DOING? Check customers into facility issuing wrist bands, locks and keys, and towels.Cash handling and accountability for all monies.Maintain good public relations and satisfied guests.Answer phones and assist guests in a professional and friendly manner.Maintain a clean and presentable work area at all times.Operate Jonas software to ring customer in, book swimming lessons, book birthday parties, enter season pass holders.Inventory tracking when required.Offer product knowledge of swimming programs and lessons being offered to customers.Registration of participants in swimming lessons, parties, and events.Maintain a clean facility at all times including performing cleaning duties of entrance ways, lobby, multi purpose, first aid and change rooms. WHAT DO WE NEED FROM YOU? High school diploma or equivalent.Previous customer service experience required.Standard First Aid and CPR 'C' preferred.Must be able to work effectively as part of a team.Must be able to communicate effectively with all ages. *This role is being posted to fill a vacancy AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
Skills & Categories
Πληροφορίες Εταιρείας
Company: Blue Mountain Resort
Share & Contact
Get new ski resort jobs in your inbox
Create a free job alert and we’ll email you when matching roles are posted.
Σχετικά με Blue Mountain Resort
Blue Mountain Resort is widely recognized as one of the premier ski resort destinations in Pennsylvania. For more than a decade, it has been a favorite among skiing enthusiasts due to its diverse terrain and exceptional snowmaking systems. The resort offers a wide range of skiing options suitable for all skill levels, from beginners to seasoned pros, making it an ideal destination for family outings. The high-speed lift service is a notable feature of the resort, ensuring accessibility to every corner of the mountain and effectively managing crowd levels even during peak periods. Despite its popularity, the resort is known for maintaining good skiing conditions, particularly during winters with substantial snowfall. The spacious bunny slope area provides a safe and enjoyable space for children and skiing novices to learn and gain confidence. A highlight of the resort is its commitment to customer satisfaction, as evidenced by the warm, personalized service provided by its staff. First-time visitors and those new to skiing find the resort particularly welcoming, with the available group lessons and one-on-one sessions with experienced instructors like David, who is highly recommended for his effective teaching methods. The resort also caters to non-skiers with fun alternatives such as snow tubing. However, it's worth noting that this can be crowded at times, and the waiting times can be long. Despite these minor issues, the overall atmosphere at the resort is positive, with friendly employees contributing to the enjoyable experience. Food options at the resort, although satisfactory, have been noted to be on the pricey side. The resort also offers facilities such as a locker service, although some visitors have reported minor issues with these. In summary, Blue Mountain Resort is a well-regarded choice for skiing and snow-related activities in Pennsylvania. Its extensive terrain, effective snowmaking systems, and friendly, helpful staff make it a popular choice for both experienced skiers and those new to the sport.