Front Office Agent

Join an Ultra-Luxury Resort in Big Sky, Montana! Posted: Sep 24, 2026 Year-round Front Office Agent One&Only Moonlight Basin Big Sky, Montana Year-round Wages/Pay$23.00 / hour Experience LevelSome experience required Job Start DateOct 12, 2026 At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.Job SummaryThe Agent, Front Desk is responsible for supporting the daily operations of the Front Desk area, including guest arrivals, departures, and finances (billing). They will deliver exceptional service, ensuring guests receive prompt, professional, and personalized attention throughout their stay.Key Duties & ResponsibilitiesDeliver exceptional guest service by anticipating needs, responding to inquiries, and resolving complaints and concerns promptlyUphold high service standards while actively contributing to service improvement initiativesComplete accurate check-in and check-out procedures, including guest registration, passport verification, room allocations, room moves, and moreReview daily arrival lists, ensuring rooms are assigned properly, according to the