
Assistant Manager: Activities/Recreation - Salary
Aperçu du Poste
Fourchette Salariale
Negotiable
hourly
Emplacement
Ludlow, VT, US
Expérience
Niveau Senior
Type d'emploi
Saisonnier
Département
Management
Perks & Benefits
Description du Poste
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Assistant Manager, Winter Activities will support the daily operation of the resort's winter activities program (including tubing and other activity areas). This role is responsible for operational direction across the team — staffing, facility readiness, equipment maintenance, opening and closing procedures, and guest experience — while directly monitoring safety and quality across all activity areas. Job Specifications: Starting Wage: $52,000.00 - $64,064.00 Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities: Be familiar with and adhere to the policies and procedures of the resort handbook and best practices Support activities in daily operations across all activity areas, including ticket redemption Responsible for guest and employee safety including compliance with all Standard Operating Procedures, daily operational logs, and emergency response Actively foresee, plan for, and mitigate hazards or risks across all activity areas Lead training assessments, check-off forms, and provide daily coaching and guidance to Team Leads and Activities employees Safe use of company vehicles Ensure compliance with daily, monthly, and annual inspection logs across all areas Assist in monitoring and controlling daily payroll, budget, and scheduling Maintain a positive and friendly attitude and demeanor in all internal and external guest interactions Performance management for a team of 20+ (including Team Leads) to meet guest service, employee engagement, safety, and financial goals Manage activity inventory and liaise with other departments to promote a seamless customer experience Complete performance appraisals and end-of-season forms; approve performance appraisals, disciplinary documentation, and other HR activity Other duties as assigned Job Requirements Must be 18 years of age or older At least 2 years of Guest Service Experience Minimum 2 years previous leadership experience in a dynamic operational setting Ability to stand for long periods of time Ability to work outdoors for up to 10 hours in various weather conditions Ability to lift and carry 100lbs Excellent guest service Must be able to read, write, speak, comprehend, and understand English fluently Ability to work the entire length of the season Satisfactory motor vehicle check and a valid driver's license The expected pay range is $52,000.00 - $64,064.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Requirements
Must be 18 years of age or older At least 2 years of Guest Service Experience Minimum 2 years previous leadership experience in a dynamic operational setting Ability to stand for long periods of time Ability to work outdoors for up to 10 hours in various weather conditions Ability to lift and carry 100lbs Excellent guest service Must be able to read, write, speak, comprehend, and understand English fluently Ability to work the entire length of the season Satisfactory motor vehicle check and a valid driver's license The expected pay range is $52,000.00 - $64,064.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Skills & Categories
Informations sur l'Entreprise
Company: Okemo Mountain Resort
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À propos Okemo Mountain Resort
Okemo Mountain Resort is a favored destination for avid skiers and families looking for an enjoyable escape, appreciated for its meticulously organized operations and breathtaking views. Guests commend the resort for its professionally run parking and ticketing services, as well as its efficient rental facilities. The staff members are noted for their friendly and cheerful demeanor, enhancing the overall experience for guests. The resort's cleanliness and well-kept surroundings, coupled with the crisp, clean mountain air make for a refreshing environment. Skiers speak highly of the slopes' excellent condition, the minimal waiting time, and the accurate gradation of their difficulty levels, making it a suitable choice for skiers of varying expertise. The on-site dining options, especially the Irish Pub, are a hit among visitors, offering delectable dishes and cocktails. The rental facilities are well-regarded for their quick and friendly service, while the ski instructors are praised for their knowledge and helpfulness. Guests have also enjoyed their stay at the Jackson Gore condos, applauding the excellent amenities which include a gym, hot tubs, indoor and outdoor pools, and more. However, the cafeteria can get crowded during lunch hours, so early dining is recommended. The waffle cabin is a favorite for its warm cider and fresh waffles. Accommodations at the Winter Place are appreciated for their convenience, allowing guests to ski directly from the lodge. While the lodge is not new, it is well-maintained and adequately equipped. Some areas for improvement include updating certain kitchen appliances and providing kitchen towels. Guests also noted the high chlorine levels in the pool. Overall, Okemo Mountain Resort is highly recommended for a family ski week, with its helpful lessons and family-friendly environment. The resort encourages guests to bring their own groceries if they prefer to dine in their suites. It is also an ideal destination for solo skiing trips, with the charming town of Ludlow nearby for additional activities. The resort's ski instructors, particularly 'Nicky', are recognized for their patience and effective teaching skills. Okemo Mountain Resort is the perfect blend of thrilling ski experiences, comfortable accommodations, and memorable moments, making it a must-visit destination for skiing enthusiasts and families alike.