
Director: General Manager - Urban Resorts
Aperçu du Poste
Fourchette Salariale
Negotiable
hourly
Emplacement
Wilmot, WI, US
Expérience
Niveau Senior
Type d'emploi
Saisonnier
Département
Management
Perks & Benefits
Description du Poste
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: The General Manager at Wilmot Mountain has complete oversight, management and leadership of all aspects of resort operations including but not limited to mountain operations, summer operations, food and beverage, ski and snowboard school, tubing, competition services, base operations, special events, guest services, community relations, resort safety and other areas as applicable. Matrix oversight for product sales & services, finance, marketing, communications, human resources, governmental affairs, and resort safety. The right candidate will: demonstrate strong learning agility. Enjoys and excels in environments where they must tackle and solve new and increasingly complex strategic business challenges and issues—incorporating the newest ideas, technologies, and approaches to business. be a brave, ambitious, and passionate leader who is comfortable in their own skin while also demonstrating a high level of emotional intelligence and self-awareness. Job Specifications: Starting Wage: $88,000 - $124,000 + Annual Bonus + Equity Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Responsible for business performance of the Resort including expense management and revenue generation. Successfully recruit, hire, coach, motivate and develop an industry leading management team. Ensure the management team is aligned with Vail Resorts goals, values, and stakeholders. Create a positive work culture that has an unwavering commitment to providing the best experience possible for each and every guest focusing on continuous improvement where every employee is proud to work for the Resort. Ensure that the guest and employee experience is nothing short of an Experience of a Lifetime. Meet or exceed all metrics and goals. Responsible for safety and security of employees and guests creating a positive employee experience and culture. Lead a sphere of influence that includes direct management of resort functions and indirect partnership of corporate functions including Sales & Marketing, Information Technology, Finance, HR, Development, and others. Builds and sustains strong, positive relationships with key community stakeholders. This includes city, county & state agencies, media - leading these groups toward alignment with key resort and company goals and initiatives. Maintains and increases subject matter expertise of ski and snowboard industry, stays abreast of industry trends and news, increases industry relationships and uses expertise to influence positive change throughout Vail Resorts. Ensure all company records are updated and that the necessary permits are in place for continued operation and Ski Area is fully compliant with local, state and federal rules and laws. Ensure compliance with all internal policies. Become an established leader in the region and community through the development and execution of progressive and smart strategic, master and capital plans. Prioritize and adapt in constantly changing business and environmental setting. Insist on healthy and continual communication throughout Ski Area. Participate in formal meetings and best practices groups and stay in regular communication with colleagues throughout Vail Resorts. Oversight review of all workers compensation and property loss reports in all resort operation departments in order to make adjustments and improve performance. Become an established leader in the region and community through the development and execution of progressive and smart strategic, master and capital plans. Other duties as assigned. Job Requirements: Bachelor’s Degree. 10+ years in Ski Resorts and/or Mountain Operations. 5-7 years in senior management role and managing multiple departments. Microsoft Windows, Microsoft Office. Written Communication and Public Speaking. Demonstrated strong financial management. Advanced skiing ability required. Highly preferred: Company courses in leadership, performance and goal setting. Knowledge of all compliance areas of oversight through regulatory agencies. The expected pay range is $88,000 - $124,000 + Annual Bonus + Equity. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Skills & Categories
Informations sur l'Entreprise
Company: Wilmot Mountain
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À propos Wilmot Mountain
Wilmot Mountain Ski Resort is an idyllic family-friendly destination, offering a variety of well-maintained slopes that cater to both beginners and experienced skiers. The resort is lauded for its ski school, with highly patient and knowledgeable instructors who provide an encouraging and enjoyable learning environment for children and first-timers. Not only does Wilmot offer a range of skiing options, but the overall atmosphere is noted for being relaxed and welcoming. The staff are described as exceptionally friendly and helpful, adding to the positive experience. Visitors have highlighted the cozy lodge, offering a comfortable space for breaks between skiing, and serving a range of good quality food options. Despite not being the largest of mountains, Wilmot is praised for its suitability as a quick getaway for those eager to hit the slopes, without the need for extensive travel. It's also conveniently located within close proximity to Chicago, which is a big plus for city dwellers seeking outdoor adventures. However, some visitors have expressed concerns over the resort's customer service, particularly in relation to the refund process. Instances of miscommunication and difficulty in receiving refunds have been reported. Yet, it is worth noting that such issues have often been resolved in a satisfactory manner eventually, with the on-site staff receiving commendable reviews for their service. In terms of amenities, the resort offers snow tubing as an additional fun activity for both children and adults. It is advised to purchase tickets in advance and ensure height requirements are met for children. As a whole, Wilmot Mountain Ski Resort offers a great blend of outdoor fun and relaxation, making it a go-to choice for families, first-time skiers and seasoned enthusiasts alike.