Lead Adventure Center

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Your role is to provide Epic guest service as you guide our guests through amazing alpine adventures! You will interact with guests and fellow employees from all over the world and engage in a variety of different guest service outlets and activities. If you’re looking for a job in the great outdoors where the main product is fun, you have to come to the right place! Job Specifications: Starting Wage: $22.00/hr - $24.23/hr Employment Type: Year Round Shift Type: Part Time hours available Housing Availability: No Job Responsibilities: Have Fun! We’re here to create experiences of a lifetime for our guests, fellow employees and ourselves! Be Safe: Oversee and assist in building, performing maintenance, and repairs for designated activities as needed. Work with maintenance team to ensure a high level of safety and efficient operation of activities. Supervise the daily opening and closing procedures of activities. Ensure accurate and timely completion of inspection logs. Serve Others: Make personal and long lasting connections with your fellow employees and with your guests while sharing your love of outdoor adventure. Engage with our guests and receive guest feedback and special requests. Provide on the spot resolutions and elevate guests’ experiences through our Epic Service Solutions Program. Do Right: Act with integrity – always do the right thing, knowing it will lead to the right outcome. Proactively communicate with Activities Managers to drive improvements in the department. Set clear expectations with your leads and staff, and coach them respectfully to ensure their success. Drive Value: Be a positive advocate and the high quality experience and service we provide to our guests. Adapt staffing levels to changing business levels. Provide timely breaks and monitor staff rotations. Do Good: Help keep our mountain clean and looking good. Help our guests enjoy what the great outdoors has to offer, and they may become life-long advocates for our mountains. Stay Flexible: Ours is a dynamic work environment. You’ll have a variety of tasks to do every day, and every day will be a new adventure. Be willing to perform all other tasks as assigned, and be flexible if changes are made to improve the operation. Job Requirements: Must be at least 18 years old. High School diploma or equivalent. Previous guest service experience in an outdoor environment. Previous operations or mountain activities experience. Basic computer skills and strong organizational skills. Must be able to communicate fluently in English Able to lift & carry up to 50 lbs Basic hand tool knowledge and skill Able to work extended hours outdoors in an alpine environment Flexible schedule including nights, weekends, and holidays – required The role you are being hired into requires further background check clearances by the State of Pennsylvania, which will need to be completed before you can begin work. For more information on the clearances, click here. The expected pay range is $22.00/hr - $24.23/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.