Call Center Sales Agent
Panoramica del Lavoro
Fascia Salariale
Negotiable
hourly
Posizione
Snowshoe, WV
Esperienza
Livello Intermedio
Tipo di lavoro
Stagionale
Perks & Benefits
Descrizione del Lavoro
Seasonal (Seasonal) Work, Play, Get Paid, and Enjoy the Perks! Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209Start Date: Start date after 10/09/2025Seasonal: Seasonal work involves temporary employment tied to specific times of the year.Schedule: May require working early mornings, weekends, and holidaysPay: 15.50 per hour Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!401k plan available to any employee over the age of 18Discounted Friends and Family Lift Ticket Vouchers30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more! Why Work with Us? Join our Contact Center as a Sales Agent and be the first point of contact for guests at Snowshoe Mountain Resort! We're seeking hospitality-driven individuals to help turn vacation dreams into reality. Enjoy a generous benefits package, potential work-from-home options, and commission on sales. If you're professional, friendly, and dependable, we want you on our team! Provide friendly, quality customer service.Develop in-depth knowledge of products, including Lodging, Season Passes, daily tickets, Ski School, and Ikon Pass.Become proficient in sales systems (training provided).Assist with trip planning by building itineraries, educating guests, upselling activities, and answering resort questions.Stay updated on resort and system knowledge.Use professional selling techniques aligned with Quality Tracks standards.Collaborate with team members and other departments.Cover 8-hour phone shifts, with potential for longer hours during peak times.Ensure exceptional follow-up for guest satisfaction.Address and resolve guest complaints effectively.Maintain strong customer service and safety awareness, following instructions accurately.Adhere to grooming standards and demonstrate punctuality.Work collaboratively as part of a team. Education: High School Diploma or GED Preferred Experience: Previous Call Center Experience All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer.
Skills & Categories
Informazioni sull'Azienda
Company: Snowshoe Mountain
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Info Snowshoe Mountain
Snowshoe Mountain is a serene ski resort that promises an exceptional skiing experience. This premier east coast destination is renowned for its comprehensive skiing and snowboarding facilities, making it a go-to spot for winter sports enthusiasts. With its impressive array of slopes, it’s a fantastic option for both novices and expert skiers. The resort's exemplary reservation staff are always ready to assist in crafting perfectly tailored packages, complete with kids' lessons, rentals, and lodging. The resort is characterized by a vibrant village environment, brimming with a variety of restaurants, shops and entertainment options. This makes it an excellent choice for individuals or families seeking to relax and enjoy the mountain's ambiance, even without hitting the slopes. The resort's convenient shuttle service is a notable feature, facilitating easy navigation around the area. Over the years, Snowshoe Mountain has seen substantial investment in upgrading its facilities. The slopes are easily accessible, allowing guests to start their skiing adventure without delay. Unique dining experiences are readily available, catering to a wide range of culinary preferences, and the lively village offers a host of shopping and entertainment experiences. For those seeking extended skiing sessions, the resort's Silvercreek area provides the opportunity for glorious night skiing. Accommodation at Snowshoe Mountain is strategically located for easy access to the slopes, providing the ultimate convenience for guests. The resort's continual improvement strategy, including upgraded lifts and large snow-moving equipment, ensures that it remains a top-tier destination for winter sports. Snowshoe Mountain’s diverse terrain offers a balanced mix of variety, challenge, and vertical drop. Despite its size, it provides an ideal environment for young skiers to learn and explore without feeling overwhelmed. The resort's commitment to delivering a valuable and enjoyable experience has made it a favored destination for both local and international visitors. Snowshoe Mountain is undoubtedly a place where every visit leaves you with a smile, a sense of satisfaction and a desire to return.