Overnight Front Office Supervisor

We are hiring a full time, year round, Front Office Supervisor for overnights Posted: Sep 09, 2026 Year-round Overnight Front Office Supervisor Montage Big Sky Big Sky, Montana Year-round Wages/Pay$29.50 / hour Experience LevelSome experience required Job Start DateASAP Front Office Supervisor SUMMARYThe Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONSJob duties include; although are not limited to:Supporting the department operation and providing direct service to guests as needed, leading by exampleOverseeing the arrival and departure experience, ensuring guests expectations are exceeded at all timesAssisting in creating and implementing profit and flow-through enhancing strategies and programsReviewing daily financial and labor reports; providing suggestions for adjusting the operation as needed to achieve annual budget and forecastsAssisting in creating, implementing and executing department trainings, recruiting and innovative pre-shiftsAssisting in managing associate engagement, scheduling, payroll, counseling and quarterly department meetingsSupporting the hotel's life-safety systems and being prepared at all times for emergency situationsQUALIFICATIONS Bachelor’s Degree required Minimum of four (4) years’ experience in customer service Two (2) to three (3) years of hotel supervisory experience Advanced skills in Word, Excel, PowerPoint, Opera and Outlook; daily use of nearly all programs will occurLuxury hotel experience strongly preferredKnowledge and experience in using Birchstreet, HotSOS and Rex preferredPHYSICAL REQUIREMENTSPosition requires walking and