Team Lead Children's Center

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Team Lead for Children's Ski School Support Staff will help manage the Support Staff Team, including scheduling, duty assignments and helping manage day-to-day operations. The Team Lead will also particpate in daily Support Staff duties including fitting rental equipment, running magic carpet lifts, assisting Instructors and Supervisors with students starting at age 3 outside in the begining area. The Team Lead should have experience managing people, and working with children. The should be prepared to be outside a minimum of 50% of the time. Job Specifications: Starting Wage: $22.00/hr - $24.23/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time hours available Housing Availability: No Job Responsibilities: Keeping yourself and your guests SAFE at all times and in all situations. Providing exceptional guest service at all times; sharing your passion for working with kids. Assist in operational responsibilities of Ski & Ride School programs, including but not limited to: food prep, registration process, directing guests to appropriate locations, upkeep of outdoor teaching areas and cleanliness of indoor facilities. Provide an excellent experience for guests of all ages. Prepare snacks and lunch for children in Ski and Ride School. Assist in accommodating children with food allergies and/or special needs. Assist children who are tired, feel ill, or are unwilling to participate in lessons. Contact/communicate with guardian(s) regarding the status of their child. Accurately assist guests and staff with procedures and processes while organizing children. Ensure that guests are equipped appropriately (fitting and adjusting equipment) and working with instructors/supervisors and managers to make changes when necessary. Supervise children both outside during lessons as necessary and inside the children's center. Facilitate child security and the return of children to identified guardian(s). Display positive and effective communication with other attendants and instructors. Works with instructors to ensure proper timing for snacks, meals, laundry, etc. Prepares age appropriate meals for children ages 3 years to 13 years with adherence to allergies and special needs. Work with Managers and Admin to create weekly and monthly meal plans and create orders for necessary food and supplies. Keeps refrigerator clean, organized and stocked appropriately. Cleans and wipe windows, doors, walls, closets and fixtures in rooms, public areas and hallways daily Washes bathrooms, cleans toilet, and cleans mirrors, sinks and walls in order to have clean and sanitary restrooms daily. Washes all hard floor areas to remove dirt and soiled areas. Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Vacuums Kid’s room, staff break areas and locker room as necessary. Ability to lift/move heavy furniture such as kids tables and chairs. Replaces towels, soaps, toilet paper, seat covers and all other kids’ center and bathroom amenities as needed. Other duties as assigned Job Requirements: High School or Equivalent Education - required Must be 18 years of age or older – required Previous experience in a leadership role - required Previous guest service experience - required Previous experience in Early Childhood Education or Children's Food Programs – preferred Previous experience with teaching/coaching/mentoring - preferred Ability to work weekends and holidays - required Ability to commit to working through to the end of the winter season (mid April 2025) - required Ability to work directly with young children and a minimum of 3 years previous experience with children - highly preferred Ability to work outside in adverse weather conditions - required Ability to stand for long periods - required Successful completion of the Background check – required Working knowledge of Microsoft Office / Excel / – required Ability to acquire working knowledge of new software systems quickly - required Ability to communicate in Spanish - preferred Knowledge of skiing/snowboarding equipment - preferred The expected pay range is $22.00/hr - $24.23/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.