Vallée Bleue is a family-friendly ski resort that offers a variety of experiences for snow lovers of all skill levels. The resort boasts well-maintained slopes, which are described as fun, not too difficult, and suited for both skiing and snowboarding. The conditions vary, sometimes offering a fast, icy terrain, and other times providing a softer, slower experience with fluffy snow. The resort is renowned for its picturesque runs, short lines, and easy access parking.
Guests speak highly of the ski hill's friendly atmosphere. The staff, including ski instructors, are praised for their kindness, patience, and attentiveness, particularly towards children. The resort is also commended for its convenience, with ski equipment rentals and private ski classes available on-site.
In terms of amenities, Vallée Bleue offers a charming chalet and a cantina serving popular dishes such as hamburgers and poutine. The food is praised for its quality and generous servings. The resort also offers other activities like Frisbee golf, providing a challenging and entertaining experience on the ski hill.
However, some customers have expressed dissatisfaction with the resort's customer service, particularly concerning their refund policy. There were complaints about the lack of communication and delays in processing refunds. Some guests also noted that the resort's technology and business practices could use updating to improve efficiency and customer experience. Despite these criticisms, many guests would recommend Vallée Bleue for its overall enjoyable skiing experience, friendly atmosphere, and family-oriented services.