Assistant Manager: Leadership - Mountain Operations- Salary
Job Overview
Salary Range
Negotiable
hourly
Location
Chesterland, OH, US
Experience
Senior Level
Job Type
Seasonal
Department
Management
Perks & Benefits
Job Description
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: Supports with the daily management of ski resort operations, ensuring a safe, efficient, and exceptional guest experience across both the base area and mountain environment. This leadership role assists in supervising operational teams, coordinating day-to-day activities, maintaining safety/service standards, and supporting the execution of resort objectives. Job Specifications: Starting Wage: $55,048.00 /yr - $75,928.00 /yr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Leadership & Team Development Lead and support Lift Experience Team and Rental/Retail leadership teams. Develop employees through coaching, training, and performance management. Foster a culture of safety, accountability, teamwork, and guest service excellence. Identify and develop future leaders within the department. Operations Management Oversee daily and seasonal Mountain Operations. Maintain compliance with company, OSHA, ANSI, and industry standards. Lead seasonal staffing, training, and operational readiness efforts. Implement continuous improvement initiatives. Cross-Functional Collaboration Partner with Volunteer Ski Patrol, Ski & Ride School, Snowmaking, Grooming, Lift Maintenance, Terrain Park, Building Maintenance, Guest Services, Food & Beverage, and Sr. Resort Leadership. Support resort-wide initiatives focused on safety, guest experience, and operational excellence. Assist with special events, peak-period operations, and emergency response coordination. Financial Management Manage labor and operating expenses within budget expectations. Participate in budgeting, forecasting, and labor planning. Utilize performance metrics and KPIs to improve effectiveness. Job Requirements: High School Diploma or equivalent. 5+ years of leadership experience in lift operations, mountain operations, or related field. Strong leadership, organizational, decision-making, and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office. Ability to work effectively across departments and manage competing priorities. Ability to work a flexible schedule, including weekends, holidays, evenings, and peak operating periods. The expected pay range is $55,048.00 /yr - $75,928.00 /yr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Skills & Categories
Company Information
Company: Alpine Valley
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About Alpine Valley
Alpine Valley is a cherished ski resort that holds a special place in the hearts of many. Its convenient location makes it a perfect spot for both locals and visitors alike. This well-loved ski resort provides an excellent opportunity to make new memories while revisiting old ones for those who have grown up frequenting the slopes. Despite its size, which is smaller compared to other resorts, Alpine Valley holds its own with a well-maintained park that is appreciated by snowboarders. The hill’s size also allows for frequent runs, making it an ideal location for those eager to shred the fresh snow. It may not be the Alps, but with a top elevation of 1,500 ft, it offers a solid skiing experience. Alpine Valley is notably a wonderful place for beginners, particularly children, to learn how to ski. The resort's instructors are patient, kind, and skilled, enhancing the overall experience and making it enjoyable for everyone involved. The atmosphere is friendly and the staff, with a few exceptions, are professional and courteous. The resort also features a terrain park for thrill-seekers, with multiple slopes and terrain features for different skill levels. These features change regularly, adding a sense of novelty to each visit. Despite the resort's popularity, it manages to avoid feeling overly crowded, allowing everyone to spread out comfortably on the slopes. However, like any establishment, Alpine Valley has some areas for improvement. There have been instances where facilities such as hot cocoa machines were not functioning during peak cold periods. Additionally, the safety measures at the bunny hill could be improved by replacing the wooden fencing with softer materials like hay bales or old tires. In summary, Alpine Valley is a well-loved ski resort that offers a blend of nostalgia and new experiences. It is a favorite for many due to its convenience, well-maintained slopes, and excellent instructors. Though improvements can be made in terms of facilities and safety, the overall experience at Alpine Valley is highly recommended for both seasoned skiers and beginners.