Assistant Manager, Snow School - Winter
Job Overview
Salary Range
From $26.12 hourly
hourly
Experience
Senior Level
Job Type
Seasonal
Department
Management
Perks & Benefits
Job Description
Seasonal WHAT'S IN IT FOR ME? Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. HOURLY RATE: Starts at $26.12 FULL OR PART-TIME HOURS: Full Time: Average 4-5 shifts/week WHAT WILL I BE DOING? The Assistant Manager is responsible for cultivating the Snow School vision 'to be the most welcoming, friendly, and fun mountain community, inspiring a lifelong love of winter adventure'. This includes optimizing on-hill programming, training content and financial performance of the Ski & Snowboard School. They will work in cooperation with departmental leaders to ensure that the training content and standard operating procedures are both manageable for staff and are in accordance with the safety and service standard goals of these departments. The Assistant Manager will assist the Manager in capturing, analyzing and interpreting business data for the purposes of budgeting and business planning. In conjunction with the Administration Supervisor, they will also be responsible for the efficient and accurate execution of the scheduling and payroll systems. Prepare, execute and document a comprehensive training plan for the department. This includes all mandatory training as per the Ministry of Labour (MOL).Set clear expectations for staff, motivate, coach, & recognize great performance. Implementing new policies and procedures and ensuring compliance.Monitor delivery of products and ensure quality meets the standards set by the department and the company.Assist Administrator Supervisor to provide daily support of all Snow School employees; ensure the accuracy and timeliness of Payroll, support point of sale development and product management and monitoring schedules.Control labour costs including monitoring and making recommendations on schedules according to budget and business levels; Assist with daily financial monitoring, reporting and action response.Coordination of accident/incident procedures along with documentation.Develop & maintain strong, positive working relationships with all Blue Mountain departments; specifically, Guest Services & Rentals, Group Services, Grooming & Snowmaking, Lift Operations, and Food & Beverage. WHAT DO WE NEED FROM YOU? 3-5 years of previous ski and/or snowboard instructing experience.Experienced CSIA/CASI Level II, III or IV.Completed post-secondary education in Commerce/Business or equivalent work experience.Minimum of 3 years people management experience required. Preference given to leadership experience within the Recreation industry/Blue Mountain. *This role is being posted to fill a vacant position. AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
Skills & Categories
Company Information
Company: Blue Mountain Resort
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About Blue Mountain Resort
Blue Mountain Resort is widely recognized as one of the premier ski resort destinations in Pennsylvania. For more than a decade, it has been a favorite among skiing enthusiasts due to its diverse terrain and exceptional snowmaking systems. The resort offers a wide range of skiing options suitable for all skill levels, from beginners to seasoned pros, making it an ideal destination for family outings. The high-speed lift service is a notable feature of the resort, ensuring accessibility to every corner of the mountain and effectively managing crowd levels even during peak periods. Despite its popularity, the resort is known for maintaining good skiing conditions, particularly during winters with substantial snowfall. The spacious bunny slope area provides a safe and enjoyable space for children and skiing novices to learn and gain confidence. A highlight of the resort is its commitment to customer satisfaction, as evidenced by the warm, personalized service provided by its staff. First-time visitors and those new to skiing find the resort particularly welcoming, with the available group lessons and one-on-one sessions with experienced instructors like David, who is highly recommended for his effective teaching methods. The resort also caters to non-skiers with fun alternatives such as snow tubing. However, it's worth noting that this can be crowded at times, and the waiting times can be long. Despite these minor issues, the overall atmosphere at the resort is positive, with friendly employees contributing to the enjoyable experience. Food options at the resort, although satisfactory, have been noted to be on the pricey side. The resort also offers facilities such as a locker service, although some visitors have reported minor issues with these. In summary, Blue Mountain Resort is a well-regarded choice for skiing and snow-related activities in Pennsylvania. Its extensive terrain, effective snowmaking systems, and friendly, helpful staff make it a popular choice for both experienced skiers and those new to the sport.