Food & Beverage General Manager - Snowshoe Thompsons - Winter Seasonal

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary:We are seeking a guest-focused and operations-savvy General Manager to lead all aspects of Snowshoe Thompsons, a high-volume, family-friendly cafeteria located at Kirkwood’s Timber Creek base area. Open daily during the winter season, Snowshoe Thompsons serves breakfast, lunch, and beverages to skiers and snowboarders—especially beginners and families attending ski school. This position is ideal for a hands-on leader with experience in both FOH and BOH operations, team development, and fast-paced service environments. Situated adjacent to beginner terrain and ski school at Timber Creek, Snowshoe Thompsons is a go-to stop for guests looking to warm up, fuel up, and get back on the hill. Featuring cafeteria-style service, hot food stations, grab-and-go items, and a full bar, it’s one of the most visited dining options on the mountain during the winter season. Job Specifications: Starting Wage: $70,304.00 - $76,000.00 Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities: Operations & Guest Experience Oversee FOH and BOH operations during breakfast and lunch service Ensure a clean, safe, and welcoming atmosphere for families, ski school participants, and day guests Maintain efficient flow through food lines, cashier stations, and seating areas Ensure compliance with all food safety, alcohol service, and resort cleanliness standards Monitor guest satisfaction and proactively address any issues Team Leadership & Development Recruit, train, schedule, and manage a seasonal team across culinary and front-of-house roles Lead daily pre-shift meetings and promote a culture of teamwork, accountability, and service excellence Conduct real-time coaching and seasonal performance evaluations Support a positive, family-conscious service environment for a wide range of guests Financial & Inventory Management Track daily sales, labor, and food cost targets in alignment with resort goals Oversee ordering, inventory, and waste reduction for food, beverages, and supplies Collaborate with resort culinary leadership on menu updates and food presentation standards Monitor POS systems, bar operations, and grab-and-go offerings for accuracy and consistency Cross-Department Coordination Work closely with Ski & Ride School, Events, and Mountain Dining teams for peak day planning Adapt service models for holidays, weather-related surges, or special resort programs Ensure team alignment with broader resort initiatives and guest service expectations Job Requirements:Required: 3–5 years of food & beverage or quick-service management experience Experience leading large, seasonal teams in high-volume environments Strong multitasking and communication skills with attention to guest flow, quality of food, and staff management High understanding of when to be agile with your business Familiarity with POS systems, kitchen operations, and labor management tools Serve Safe Manager, TIPs, and RBS certification (or ability to obtain within 30 days of hire). Availability to work early mornings, weekends, holidays, and storm days Ability to lift 50lbs and remain on your feet for extended shifts Preferred: Experience managing cafeteria-style or resort-based food operations Passion for supporting families, kids, and first-time guests A positive, lead-by-example approach and collaborative leadership style Quick problem-solving abilities in dynamic service settings High conflict resolution skills preferred The expected pay range is $70,304.00 - $76,000.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.