Property Manager- Kirkwood

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Kirkwood Resort Lodging is the premier property management company in Kirkwood, providing comprehensive management services to homeowner associations as well as individual homeowners renting their units on a short-term basis. The Property Manager role will oversee Homeowner Relations for 110 short-term rental condos, and will also manage Kirkwood Lodging’s maintenance program, which is responsible for two HOA properties, as well as the interior unit maintenance of 50 condos. Job Specifications: Starting Wage: $70,304.00 - $75,000.00 + annual bonus Employment Type: Year Round Shift Type: Full Time Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities: Hire, onboarding & training for maintenance employees as needed. Perform annual property ratings and communicate upgrade recommendations to homeowners effectively. Encourage and assist homeowners with the execution of condo upgrades. Organize, implement and track annual property management projects, such as Kitchen Inventory, Bedding Inventory & Condo Inventory. Communicate timely and effectively with any homeowner inquiries, related to owner billing, unit maintenance, condo upgrades, etc. Maintain replacement inventory: source new products as needed and ensure sufficient inventory is on hand. Ensure owner maintenance/replacement inquiries are completed and tracked through Alice Maintenance & PM Tracker. Compile month end homeowner billing (maintenance, replacement items, etc.) to upload to Homeowner Accounting. Monitor GX/Medallia guest and owner responses; communicate to team members accordingly to address actionable feedback. Assist GM with the retention and recruitment of homeowner partnerships. Walk properties to ensure inventory & maintenance standards are being met. Ensure all units meet Vail Resorts Brand Standards. Schedule and assist with execution of annual services for HOAs and individual condos Create and implement processes & projects that will drive customer satisfaction and NPS. Support housekeeping operations as needed. Support front desk operations as needed. Other duties as assigned. Job Requirements: Minimum 3 years previous management experience, preferably in Property Management and/or Hotel Ops Understanding of daily lodging operations including scheduling, payroll, and project management Excellent verbal and written English communication skills MS Office proficient Excellent organizational/time management skills Flexible schedule, including weekends and holidays Customer service experience The expected pay range is $70,304.00 - $75,000.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.