Ski Patrol

Ski Patrol (Paid Hourly) is a team-oriented department focused on providing our guest with excellent customer service on or off the mountain. In addition to emergency rescue and mountain safety, ski patrollers are hosts, guides and information centers. You will sometimes be asked to undertake details or to perform tasks that are not specifically mentioned in this job description or completely outside your area of responsibility. Your willing, cheerful and enthusiastic cooperation is expected and greatly appreciated. Primary Job Qualifications: A positive attitude and enthusiasm is a must. You must be in superb physical condition as this job requires very hard laborious work during long periods of intense cold or heat and harsh weather. Activities include hiking, shoveling snow, operating chain saws, using hand tools, lift evacuation training and anything else that you can imagine that this industry has to offer in regards to the tasks that need to be accomplished. In other words, you will be a jack of all trades. Job Duties and Responsibilities The list below best represents the majority of the tasks you will be asked to perform at some time during your Ski Patrol tenure at Lookout Pass Ski Area. It is not intended to represent all of the tasks, since we cannot predict the variety of challenges we face in providing the product our guest expects. We will never ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance in any job, we require an enthusiastic and cooperative response. Demonstrate an on-going commitment to delivering excellent customer service. This involves interacting with guests in a courteous manner, and being able to answer questions professionally. Maintain open communication with other departments. Maintain safe and easy access within the patrol aid room and ski patrol shacks. Ensure all forms are kept up and filed appropriately. Be able and trained to operating a chair lift when needed. Master basic rope rescue skills. Obtain competency in lift evacuations skills. Assist in accident investigations. Develop a working knowledge of emergency plans. Maintain clean, safe and professional workstations. Maintain any appropriate records as set forth by company policy and procedures. Recognize and correct any safety hazards within the ski patrol department. Shoveling snow, sometimes deep, heavy wet snow weighing more than 50 lbs. per shovel full. Heavy and awkward lifting of items up to 50 lbs. Walking and working on uneven ground, deep powder, icy and wet surfaces. Become proficient in the use of a chain saw. Provide timely and accurate information concerning weather conditions, grooming or slope conditions and related information intended to help the guest maximize their skiing experience. Be prepared to participate in search and rescues. Be prepared to assist in avalanche reduction work. Communicate problems to superiors, while showing initiative in handling routine and emergency matters. Job Qualifications Team player. Must be willing to go the extra mile and do more than is expected. Positive attitude with unlimited enthusiasm. Be physical fit to perform strenuous hard labor. Ability to read and to write legibly and to use good composition skills to complete records and report forms. Must be aware of the ski areas terrain and facilities. NSP-OEC and CPR/AED certification. Advanced all-mountain skiing ability. The ability to safely and skillfully ski and transport a guest in a toboggan down expert terrain in an expeditious manner, (within the ski area boundaries). Ability to learn and be knowledgeable of the needs of the equipment and standard procedures for its care and safe operation. Safe operation of a snowmobile in a variety of terrain and snow conditions. Must be well groomed and present a good public image. Good physical condition as this position requires skiing, hiking, shoveling, lifting and carrying. Willingness to work during extreme weather conditions. Safety and risk oriented. Requires the skills of a host. This involves approaching guests in a courteous manner, inquiring if they have any questions and being able to respond professionally. Job Attitudes Provide a positive and helpful attitude towards all our customers and Lookout Pass employees. Support and be knowledgeable of all company’s policies and procedures. Support the harmony and goodwill of the company, fellow employees and all other departments. Be an effective team leader and motivator for the department and the company. Willing to step up to do the dirtiest, toughest and challenging job(s). Work Schedules Weather conditions and the number of guests play a large role in the work scheduling of Lookout Pass employees. When conditions are normal, you can expect to work 4 to 5 days a week at 40 to 50 hours per week, including weekends and holidays. Work schedules, staffing levels and weather conditions may dictate when lunches and breaks will be taken. You must arrange for transportation to work so you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snowpacked, and icy surfaces. Working Conditions At any time during the ski season, Lookout Pass employees are often required to perform their tasks in high winds, heavy snowfall, low visibility, rain and extremely cold or warm temperatures. Uniforms To project a professional appearance at Lookout Pass, your department requires a uniform be worn, including a nametag. Please wear both at all times during your scheduled shift. Keep your uniform clean and in good repair. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. Items You Must Provide Watch Sunglasses Goggles Gloves Knife Warm boots with Vibram soles Ski equipment and ski bindings that pass a binding function test (you should be aware you are responsible for any damage to your equipment while at work). Approved Routes for Skiing & Snowboarding ________________________________________________________________________ I understand that the approved routes for skiing for work purposes will be all-mountain within the ski area boundary. Any out of bounds skiing must be approved by the Pro Patrol Director. Out of bounds skiing would encompass backcountry orientation for search and rescue missions and would be documented as such training. Additionally, at no time will patrollers be allowed to participate in ski racing, terrain park jumping, jumping off cornices, horseplay and anything else that’s not in the scope of normal departmental duties. The skiing employee represents a model for safe skiing for both the guest and fellow employees. You are required to be aware of all safe skiing/boarding procedures, trail closures, out-of-bounds policies and designated skiing and boarding routes. View job details