Posted by Lookout Pass Ski & Recreation on Sep 30, 2026
The role
Ticketing Agent is responsible for greeting guests in person and over the phone with a courteous and pleasant demeanor. Agents are responsible for selling daily lift tickets and season passes. Training will be provided but agents must become proficient quickly with all products and in POS software application in order to provide an optimal experience. The goals of a Guest Service Agent are: to ensure that guests understand the products and experiences that we offer, and quickly and professionally resolve any guest concerns.
Skills, Experiences & Requirements:
Have positive attitude and commitment to great service
Possess excellent listening and communication skills, both written and oral
Have the ability to work in a fast paced, dynamic team environment
Be self-motivated with ability to work independently when responding to guest requests
Possess impeccable attention to detail
Must be available to work weekends and holidays
Must be able to lift up to 50 lbs, shovel and stand for extended periods of time, occasionally
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