
Assistant Store Manager Truenorth/Northstar (11 month Year Around)
Job Overview
Salary Range
From $25.00 hourly
hourly
Location
Truckee, CA, US
Experience
Senior Level
Job Type
Seasonal
Department
Management
Perks & Benefits
Job Description
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Responsible for providing high-end customer service and store support. Assistant manager directly oversees all aspects of operations and day-to-day routine work of rental and retail associates in store. Responsible for maintaining business standards and has increased decision-making authority. Assistant Manager acts as a knowledgeable representative of our brand and drives culture inside our retail and rental stores. Fulfills day-to-day work responsibilities for the organization as needed. Job Specifications: Starting Wage: $25.00/hr - $28.60/hr Employment Type: Year Round (11-month) Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Day to day task will often include: Managing a team of 2-10 multi-unit employees Providing consistent and direct feedback, coaching and guidance to team members. Designing, executing and tracking training plans Ensuring department and staff have all necessary supplies Create a rewarding environment in which to work, generate a team atmosphere Protect company assets through loss prevention techniques. Managing inventory of rental and retail product. Communicate ideas or issues with Store and Regional Managers Manage operational budgets and payroll Remain current on new industry products and trends, and demonstrate knowledge of products Administrative duties Other duties as assigned Job Requirements: Proficient in Microsoft Office applications Excellent communications skills both written and verbal Minimum 2 years leadership experience 2 years in retail and/or rental experience Knowledge and passion for talent development Self-motivated with the ability to multi-task Must be a team player and be able to handle fast paced stressful environment Possess the desire to offer the highest customer service standards to guests Familiarity with rental and retail POS system – preferred The expected pay range is $25.00/hr - $28.60/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Skills & Categories
Company Information
Company: Northstar California Resort
Share & Contact
Get new ski resort jobs in your inbox
Create a free job alert and we’ll email you when matching roles are posted.
About Northstar California Resort
Northstar California Resort is a stunning ski resort that has consistently provided its guests with an unforgettable experience. Nestled in the heart of the Tahoe area, this luxury resort is renowned for its excellent location, breathtaking views, and an ambiance that is both quiet and kid-friendly. Visitors often comment on the resort's cleanliness, along with its well-equipped, spacious rooms that are ideal for large families. A notable feature of these rooms is the inclusion of a washer and dryer, adding an extra layer of convenience for guests. The resort's staff is frequently praised for their helpful and amicable demeanor, which significantly enhances the overall experience. The resort's natural beauty is amplified during the winter months, when it's blanketed in snow, making it a paradise for those who enjoy skiing. The gondola ride to the top is a highlight, offering stunning views and the thrilling opportunity to ski back down. Even those who are new to skiing can enjoy the experience, as the resort offers ski schooling and efficient equipment rental services. The resort also houses the Cooper Cafe, a charming establishment that serves excellent coffee and sandwiches. It also boasts a variety of items for sale and a selection of reasonably priced wines. However, some guests have noted that the number of open shops and dining options can vary. Despite some instances of understaffing affecting equipment rental services, the resort generally maintains a high standard of service. For many, their first visit to Northstar California Resort is not their last, as the enjoyable experience often leads guests to plan return visits. In summary, the resort offers a blend of fun, relaxation, and adventure against the backdrop of California's striking natural beauty.