Front Desk Agent
Northstar California Resort

- Pay
- $20 – $23 / hour
- Type
- Seasonal
- Level
- Senior Level
- Location
- Truckee, CA, US
- Lift pass
Posted by Northstar California Resort on Nov 12, 2025
The role
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles• 401(k) Retirement Plan • Employee Assistance Program• Excellent training and professional development• Referral Program
To Learn More, please review the Benefits Eligibility Summary Job Summary: As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.
Job Specifications:
Starting Wage: $20.00/hr - $23.00/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time and Part Time hours available Minimum Age: At least 18 years of age Housing Availability: No
Job Responsibilities:
Work face to face with customers Check guests in and out Answer phones Handle all customer needs Always maintain a professional appearance and demeanor Help resolve discrepancies with guest bills Other duties as assigned
Job Requirements:
Must be able to communicate fluently in English Friendly, strong people skills Somewhat strong computer skills
The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.