
Assistant Manager: Lift Experience- Salary
Job Overview
Salary Range
Negotiable
hourly
Location
Ludlow, VT, US
Experience
Senior Level
Job Type
Seasonal
Department
Operations
Perks & Benefits
Job Description
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: The Assistant Manager of Lift Experience will provide leadership, management and direction to the Lift Experience department. Together with the Mountain Operations leadership team, this position will help ensure the overall success of daily operations, staff development, and future on-mountain planning and strategies that will drive our safety culture as well as guest and employee satisfaction. The Assistant Manager of Lift Experience will oversee staff, ropeway systems, and conveyors. They will also play an important role in developing and maintaining a safe, inclusive work environment. Training, ordering, inventory, and coordinating with the various departments are also important aspects of this position. Job Specifications: Starting Wage: $52,000.00 - $67,267.00 Employment Type: Year Round Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities: Coach and motivate to ensure employees are aligned with Vail Resorts goals, values, and core competencies. Maintain an “expert level” status of lift experience functions, being proactive with industry trends within Vail Resorts and within the industry as a whole Be a leader in the effort to improve safety within mountain operations with the goal of reducing/eliminating worker and guest injury. Coordinate closely with the Manager of Health & Safety. Prioritize and adapt in a constantly changing business and environmental setting Build strong, positive relationships with key managers outside the scope of direct reports Oversee and perform preventive maintenance activities Develop maintenance routines and procedures Manage various projects assigned by the Manager & Director of Mountain Operations Responsible for the hiring, training, and development of all Lift Experience personnel Assure that all records required by Okemo Mountain Resort and the authorities having jurisdiction are maintained and kept up-to-date including all operational procedures, operational logs and incidents Responsible for conducting training, Lift Experience Dept. Policies, Vail Resorts policies, and ensuring paperwork & procedures are completed in a timely manner Job Requirements: Required: Strong management, communication, leadership and team building skills, skiing/riding ability, must be able to work in extreme weather conditions (winter/summer) Strong guest service focus experience Valid driver’s license required Supervisory or managerial experience Positive, solutions-oriented leadership Proficient in Microsoft Office, Excel, Workday/Guest connect Able to work weekends and holidays Preferred: Mountain operations experience in a supervisory or managerial role Lift Maintenance experience Experience in crafting training programs and instructional manuals The expected pay range is $52,000.00 - $67,267.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Skills & Categories
Company Information
Company: Okemo Mountain Resort
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About Okemo Mountain Resort
Okemo Mountain Resort is a favored destination for avid skiers and families looking for an enjoyable escape, appreciated for its meticulously organized operations and breathtaking views. Guests commend the resort for its professionally run parking and ticketing services, as well as its efficient rental facilities. The staff members are noted for their friendly and cheerful demeanor, enhancing the overall experience for guests. The resort's cleanliness and well-kept surroundings, coupled with the crisp, clean mountain air make for a refreshing environment. Skiers speak highly of the slopes' excellent condition, the minimal waiting time, and the accurate gradation of their difficulty levels, making it a suitable choice for skiers of varying expertise. The on-site dining options, especially the Irish Pub, are a hit among visitors, offering delectable dishes and cocktails. The rental facilities are well-regarded for their quick and friendly service, while the ski instructors are praised for their knowledge and helpfulness. Guests have also enjoyed their stay at the Jackson Gore condos, applauding the excellent amenities which include a gym, hot tubs, indoor and outdoor pools, and more. However, the cafeteria can get crowded during lunch hours, so early dining is recommended. The waffle cabin is a favorite for its warm cider and fresh waffles. Accommodations at the Winter Place are appreciated for their convenience, allowing guests to ski directly from the lodge. While the lodge is not new, it is well-maintained and adequately equipped. Some areas for improvement include updating certain kitchen appliances and providing kitchen towels. Guests also noted the high chlorine levels in the pool. Overall, Okemo Mountain Resort is highly recommended for a family ski week, with its helpful lessons and family-friendly environment. The resort encourages guests to bring their own groceries if they prefer to dine in their suites. It is also an ideal destination for solo skiing trips, with the charming town of Ludlow nearby for additional activities. The resort's ski instructors, particularly 'Nicky', are recognized for their patience and effective teaching skills. Okemo Mountain Resort is the perfect blend of thrilling ski experiences, comfortable accommodations, and memorable moments, making it a must-visit destination for skiing enthusiasts and families alike.