Hotel Banquet Manger

POSITION SUMMARY The Hotel Banquets Manager position will require three (3) years' experience in hotel banquet management with prior experience as a banquet captain and/or server in a 4-Diamond hotel preferred. This position requires front-of-house experience. An attached pdf or word document of your resume is required. ESSENTIAL DUTIES Function as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of events or functions have been addressed Ensure standards and presentation of each event are of a high-quality focusing on service excellence Review all BEO’s making sure the department is prepared for all functions Plan, supervise, and coordinate the daily operations of the banquet functions Supervise and assist with all operations, which may include setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared Work directly with Restaurant Managers to cross utilize service and set up staff Ensure that alcohol policies are being enforced Request order for supplies: China, glass, silverware, or meeting room supplies from purchasing agent Supervise inventory and orders for table linen, China, glassware, silverware, chafing dishes Report client feedback to F&B Senior Manager, Director of Catering and Convention Services, Catering Manager and Hotel General Manager to evaluate event planning and performance on an ongoing regular basis Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements Other duties, as assigned REQUIRED QUALIFICATIONS 2 years of previous work history/education required Must have a minimum of three years' experience in hotel banquet management Prior experience as a banquet captain and server in a 4-diamond hotel, preferred Previous cash handling experience required (prior accounting experience desirable) Prefer experience with RTP and UltiPro required (knowledge of Delphi software helpful) Knowledge of Microsoft Office with extensive knowledge of Excel Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high-pressure environment Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred Experience working with a variety of commercial food service equipment Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers Ability to be a consistent role model for company’s Service Excellence standards Current service of alcohol training program certification or get certification within 3 months of hiring Must have Colorado approved Alcohol Server Training certificate or must attend a Colorado approved alcohol server training educational seminar within 30 days of employment Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain company within 14 days of employment EDUCATION REQUIREMENTS High School Diploma or GED required The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives. Steamboat area base salary range: $64,000 - $75,000 per year PHYSICAL REQUIREMENTS Must be minimum 18 years of age Must be able to lift, push and carry approximately 50 pounds (hot boxes, chair racks, tables, etc.) Must be able to stand and walk for prolonged periods of time Must be able to communicate clearly in the English language, both written and verbal Must be able to work outdoors in all kinds of weather Must have a valid driver’s license, and pass validation of Alterra Driving Standards Policy The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. Hazardous Materials/Noise: The noise level in the work place is usually moderate. This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications. This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. View job details