
Mgr: Communications & Content (Stevens Pass)
Job Overview
Salary Range
Negotiable
hourly
Location
Leavenworth, WA, US
Experience
Senior Level
Job Type
Seasonal
Perks & Benefits
Job Description
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: Stevens Pass is hiring a full-time, year-round Communications Manager. This role is based in-resort at Stevens Pass.The Communications Manager for Stevens Pass is responsible for promoting and protecting the reputation of the resort through strategic communications, effective and creative storytelling, proactive media relations, social media management, issues management and crisis communications. The Manager acts as a spokesperson for the resort and provides guidance and counsel to resort leadership with internal and external communications initiatives. This role oversees the resorts’ social media accounts, content strategy and capture, and management of the resort Content Specialist. The ideal candidate will have experience in communications, media relations, storytelling, social media, copywriting and issues management. This position reports to the Director of Communications, West Region and is also part of the broader West Region Communications team, responsible for building the reputation of its resorts, Vail Resorts, and the Epic Pass. Job Specifications: Starting Wage: $82,000 - 93,000 + Annual Bonus Employment Type: Year Round Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Lead all strategic communications efforts and storytelling of Stevens Pass through earned and owned media channels to drive business goals and outcomes. Drive resort social media strategy and content development, with oversight of resort Content Specialist, to help build and maintain brand awareness. Manage and support timely in-resort photo and video capture for resort social media channels and maintain updated content library. Manage in-resort media hosting and local influencer and ambassador programs. Proactively build and manage media relationships and provide on-site media and interview support. Act as a spokesperson for Stevens Pass and prep resort leaders to act as spokespeople. Serve as a key communications resource for the resorts’ leaders and develop strategic messaging that supports their goals internally and externally. Work closely with West Region team to ensure execution of regional communications and business strategies. Work closely with the Resort Marketing Team, and specifically the local Field Marketing Manager, for alignment and collaboration on execution of strategy and messaging to promote the resort brand and events. Build relationships with internal and external stakeholders across the resort, company, and local community. Manage media lists, media tracking, and reporting. Reasonable on-call availability, including nights, weekends and holidays Job Requirements: Bachelor’s degree required, preferably in Journalism, Communications or Marketing 5+ years of experience in an external communications or PR role, and proven experience working with journalists Excellent writer able to draft nuanced communications on a variety of topics Experience with all forms of external communications channels, especially news media Experience with and knowledge of social media channels, community management, and content capture Experience with crisis communications and issues management Experience with management of a direct report Passionate and proactive with drive to grow and develop as a leader Self-starter who can manage independent projects Strong interpersonal and relationship-building skills; builds and maintains highly effective working relationships internally and externally Team player – strives for collective success The expected Total Compensation for this role is $82,000 - 93,000 + Annual Bonus. Individual compensation decisions are based on a variety of factors. Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Skills & Categories
Company Information
Company: Stevens Pass Mountain Resort
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About Stevens Pass
Stevens Pass is a beloved ski resort, praised for its exceptional runs and stunning scenery. It is a favorite destination for winter sports enthusiasts, boasting terrain suitable for all skill levels and a wide variety of runs. Standouts include the front big four and the backside with Gemini, offering a varied and exhilarating experience. The resort is also celebrated for its extended hours, offering night skiing and boarding until 10 pm, allowing visitors to fully optimize their time on the mountain. Weekdays are notably quieter, providing a more leisurely experience for those able to attend. The resort's staff is frequently commended for their friendliness and helpfulness, contributing to the overall positive atmosphere of the location. However, some visitors have noted that staffing levels could be improved to better serve the resort's potential. The ticketing process is efficient, and the pass process is highly appreciated. The amenities at Stevens Pass are considered ample and satisfying, with clean restrooms, a food court, and a coffee shop available for visitors to refuel and warm up. However, it's worth noting that the resort does not serve liquor. Stevens Pass's parking situation has been met with mixed reviews. Some guests have found it easy to secure parking, while others have suggested that the resort could benefit from real-time monitoring of parking availability. Despite the occasional challenge, Stevens Pass remains a cherished winter destination. The resort is particularly enchanting during snowfall, with the pristine snow and scenic beauty providing an unforgettable experience, even for those not partaking in winter sports. It is an ideal place to spend a day immersed in a winter fairytale. In conclusion, while there is room for improvement in certain areas, Stevens Pass offers a remarkable ski resort experience, with a diverse range of runs, friendly staff, and breathtaking scenery. It is a highly recommended destination for those seeking a memorable winter getaway.