Recreation Supervisor

Hot Springs Full time Enjoy More Than Just a Job at The Omni Homestead Resort! When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team! Overview: The Recreation Supervisor will run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments. Responsibilities: Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities. Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team Take guest reservations, pool and beach rentals and creating a welcoming experience Host and assist execution of daily craft offerings, camp themes Demonstrate creativity, crowd management quality service with every interaction Effectively handling guest complaints and resolving issues with courage and confidence Communicate end of day recap to management detailing action items, staff issues, follow-up needed, etc. Inspect all department areas daily, monitor cleanliness, organization and reporting of safety hazards with follow-up Must be able to work with many different departments to serve our guest needs and requests Qualifications: Computer Programs Utilized: Kronos (correcting missing punches, time edits) Birchstreet (supply ordering) Microsoft Outlook/Calendar Microsoft Excel Resort Suite (reservations, charging tickets) Xola Working Environment & Physical Demands: Exterior and occasionally interior of hotel with exposure to various weather conditions such as extreme heat, cold, rain, wind, sun and darkness with limited lighting. Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill lifting task. View job details