Assistant Manager: Mountain Safety - Hourly

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Mountain Safety Assistant Manager oversees and executes all facets of the Vail Mountain Safety program, which includes supervising, directing, and developing all members of the Mountain Safety team. The Assistant Manager assists the Manager with recruiting, hiring, and managing the workforce to ensure correct staffing across the mountain areas of assignment. This position provides adequate staff safety training and focus; and oversees education and enforcement of the Skier/Rider Responsibility Code and Colorado Ski Safety Act to employees, guests, and the broader community. This position is also responsible for administrative duties of the department including but not limited to, purchasing, time and labor reporting, scheduling, and maintaining a strong work ethic amongst the Mountain Safety team. Job Specifications: Starting Wage: $25.00/hr - $35.20 /hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Manage all Mountain Safety programs and initiatives and communication of all Mountain Safety initiatives internally and externally. Track and report guest contacts, handle guest questions and concerns, and oversee implementation of safety violator program. Provide exceptional guest service on Vail Mountain and ensure employees do the same by greeting the guest, determining needs, and going above and beyond to deliver an Experience of a Lifetime. Assist Mountain Safety Manager with interviewing, hiring, training, scheduling, and payroll of all Mountain Safety employees. Train all employees to foster an injury free work place and manage workers compensation. Develop talent within the Mountain Safety department by providing opportunity and feedback to the staff while identifying high performing employees for advancement in the department and/or company. Job Requirements: Mountain Safety or other Mountain Operations leadership experience. Ability to assess, document, and deliver performance feedback. Proficient in Microsoft Office Suite, PeopleSoft, Coupa, and other Vail Resorts management platforms. Knowledge of Vail Mountain preferred. High School Diploma; College degree preferred. Must be fluent in all aspects of the English language (spoken and written). Must have excellent guest service skills. Must have excellent communication skills. Must be able to work in inclement weather in a high alpine environment. Must be available to work holidays, weekends, and five day work weeks. Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions. Must pass on-mountain ski/ride test (equivalent to PSIA Level 7). Ability to lift up to 75 pounds The expected pay range is $25.00/hr - $35.20 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.