Personal Equipment Service Technician

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Service Technician is responsible for providing high-quality maintenance, tuning, and repair services for skis and snowboards. This role ensures that all equipment is safe, functional, and tailored to the guest’s needs, contributing to an exceptional mountain experience. Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Part Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Perform ski and snowboard tuning services including edge sharpening, base grinding, waxing, and binding adjustments. Conduct safety checks and calibrations on ski bindings in accordance with industry standards. Diagnose and repair equipment issues such as core shots, delamination, and broken edges. Maintain cleanliness and organization of the tune shop and workstations. Operate tuning machinery (e.g., stone grinders, belt sanders, edge finishers) safely and efficiently. Provide excellent customer service by explaining services, recommending maintenance, and answering technical questions. Maintain accurate service records and ensure timely completion of work orders. Assist with inventory management of tuning supplies and parts. Follow all safety protocols and resort policies. Maintain and keep current all required certifications related to equipment tuning, binding testing, and safety standards. Job Requirements: Previous experience in ski/snowboard tuning or a related mechanical/technical field preferred. Familiarity with tuning equipment and tools. Strong attention to detail and commitment to quality workmanship. Ability to work in a fast-paced, team-oriented environment. Excellent communication and customer service skills. Willingness to work flexible hours, including weekends, nights, and holidays. Ability to stand for extended periods. Capable lifting to 50lbs. The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.