Ticket Office Assistant Manager
Visão Geral da Vaga
Faixa Salarial
Negotiable
yearly
Localização
Aspen, Colorado
Experiência
Nível Sênior
Tipo de emprego
Sazonal
Departamento
Administration
Perks & Benefits
Descrição do Trabalho
Inspired by Place. United by Purpose. Defined by You. Posted: Sep 28, 2026 Winter Ticket Office Assistant Manager Aspen Skiing Company Aspen, Colorado Winter Wages/Pay$63,832.00 - $73,832.00 / year Experience LevelSome experience required Job Start DateNov 01, 2026 The Assistant Ticket Manager supports the daily operations of the Mountain Sales department with a strong focus on delivering an exceptional guest experience and driving sales. This role works closely with the Ticket Office Manager to ensure seamless ticketing and sales transactions, efficient workflows, and consistent service across all guest touchpoints. The Assistant Ticket Manager also assists in training and coaching staff to meet performance goals and consistently deliver the high level of service expected at Aspen Snowmass. This position reports to the Ticket Office Manager. The budgeted salary range for this position is $63,832 - $73,682. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.Applications for this position will be considered on a rolling basis.Essential Job Functions / Key Job Responsibilities Support daily operations of the Mountain Sales department to ensure a seamless, guest-focused sales experience Lead and manage front-line staff, adjusting to business levels, delegating effectively, and providing coaching and performance feedback including seasonal evaluations and succession planning Provide on-the-ground support for guest interactions, resolving complaints promptly and professionally Assist with hiring, onboarding, scheduling, payroll, and communication for office staff Train staff on sales techniques, product knowledge, guest service best practices, resort systems, and current events, while developing and maintaining up-to-date training materials Promote and sell lift access products, activity tickets, lessons, rentals, and related services with a focus on upselling and maximizing revenue Book private lessons and reservation-ba
Skills & Categories
Informações da Empresa
Company: Aspen Skiing Company
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Sobre Aspen Snowmass
Aspen Snowmass, located in Aspen, Colorado, is a renowned ski resort known for its astounding beauty and top-tier amenities. This stunning winter wonderland is often compared to a living painting, with its breathtaking landscapes of white vistas punctuated by pine trees, walls, and rooftops, evoking a sense of awe and wonder. It offers a unique and captivating experience with every square foot of its terrain meticulously designed to enchant its visitors. The resort offers a variety of activities suitable for all ages, making it an ideal location for family excursions. It provides ski and snowboard rentals and offers classes up until 3:30 PM for beginners. Besides winter sports, Aspen Snowmass houses numerous restaurants and stores, ensuring a fulfilling day for everyone. The accommodation options, such as Tamarack, are pristine and comfortable, adding to the overall delightful experience. Aspen Snowmass goes above and beyond in terms of skiing. Its breathtaking scenery is complemented by perfectly groomed runs, catering to skiers of varied skill levels. The efficient lift system minimizes wait times, even on busy days, ensuring a smooth skiing experience. The resort staff are known for their friendliness and helpfulness, further enhancing the visitor experience. The on-mountain dining options are exceptional, offering a cozy respite for skiers to warm up and enjoy a great meal. The après-ski scene in the village is equally enchanting, boasting a perfect mix of lively bars, upscale restaurants, and boutique shopping, providing a vibrant atmosphere. It is, however, crucial to note that some visitors have found the grooming of the runs to be less than optimal at times, and unmarked hazard spots may occasionally exist. The resort also provides private snowboarding lessons, with instructors like Jon, who are known for their patience, skill, and ability to boost learners' confidence on the slopes. Despite the prices being on the higher side, Aspen Snowmass is considered worth the experience due to the exceptional care taken in maintaining its slopes and the overall quality of services it provides. It is undoubtedly a destination for unforgettable winter getaways.