Marketing Guest Experience Specialist
Visão Geral da Vaga
Faixa Salarial
From $33.00 hourly
hourly
Localização
Big Bear Lake, CA
Experiência
Nível Sênior
Tipo de emprego
Sazonal
Perks & Benefits
Descrição do Trabalho
Year Round Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for alpine good times with three mountains - Bear Mountain, Snow Summit, and Snow Valley - offering something for outdoor enthusiasts of all ages and abilities, from world-class skiing, snowboarding, and sledding/tubing in the winter to mountain biking, hiking, base area activities, and golf in the summer, plus a full slate of can't-miss events throughout the year. Renowned for being some of the industry's most innovative and influential destinations, Big Bear Mountain Resort features the most rideable terrain in Southern California, as well as the region's only halfpipes and highest lift-served peak (8,805 feet), the first terrain park in North America (Bear Mountain, 1992), the longest continually operating resort (Snow Valley, est. 1924), and site of the first Winter X Games (Snow Summit, 1997). Located in the San Bernardino Mountains, Big Bear Mountain Resort is owned by Alterra Mountain Company and is an Ikon Pass member destination. Big Bear Mountain Resort is located in the San Bernardino National Forest, approximately 100 miles from Los Angeles and Orange County and 150 miles from San Diego. As the home of Southern California's best snow conditions, most rideable terrain, and premier lift-served bike park, Big Bear Mountain Resort employees are able to enjoy three unique mountains and are eligible to receive retail and food discounts, season passes for dependents, and ski free at Alterra Mountain resorts. Employee perks/benefits: Free season passLift tickets for friends & familyFree skiing at other Alterra Mountain Company owned resorts (excluding CMH Heli-Skiing & Summer Adventures)Discounted lift tickets at Ikon Pass partner resorts*Retail and Rental discountsFood & Beverage discountsFree staff ski/snowboard lessonsExclusive employee and family eventsFree local bus pass: mountaintransit.org401(k) savings planEmployee Assistance ProgramsSick Pay *Career positions offer additional benefits. The Marketing Guest Experience Specialist at Big Bear Mountain Resort will focus on enhancing exceptional client satisfaction and seamless event delivery. He or she will report to the Director of Resort Experience and work closely with the Manager of Events to support the planning, organizing, and execution of private and public events, including but not limited to weddings. The Event Specialist also supports operations for the Ikon Suite, Biggie's Den/mascot scheduling, and resort-wide programming. Success in this position requires strong collaboration with both internal teams and external vendors to manage timelines, logistics, and the many details that bring each experience to life. This is an on-site position. Starting wage between $33.00/hr. - $40.18/hr. depending on experience. REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES 2 years or more wedding and event planning or related experienceBachelor's Degree in a relevant field preferredHighly organized with exceptional attention to detailAbility to prioritize and manage multiple tasks on a deadlineDemonstrated ability to work effectively and flexibly in a rapidly changing, fast-paced environmentAbility to work both independently and in a team environmentExcellent written, verbal communication, and interpersonal skillsCreative thinker with a focus on resourceful problem solvingAble to work flexible schedules including, evenings, weekends and holidaysProficiency in Microsoft 365 software like Word, Excel, PowerPoint, Outlook, Access, and TeamsWorking knowledge of Delphi/Salesforce system preferredMust have a valid California driver's license with an acceptable driving record Offers of employment are contingent upon successful completion of a background investigation and your ability to perform the essential functions of the position, with or without accommodation. Snow Summit LLC is an equal opportunity employer.
Skills & Categories
Informações da Empresa
Company: Big Bear Mountain Resort
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