Hermon Mountain is a well-loved ski resort that boasts an inviting atmosphere and a family-friendly environment. The dedicated staff is noted for their kindness and knowledge, adding to the overall pleasant experience that guests encounter. The resort is known for its well-maintained and varied trails, which are designed to cater to beginners and intermediate skiers and snowboarders alike. While the resort features a single double lift, the quick and efficient service ensures the trails never feel congested.
A notable attribute of Hermon Mountain is its commitment to customer service, with staff promptly and professionally addressing any issues that arise, such as parking problems. The resort has also been recognized for its cleanliness and well-maintained facilities, maintaining a standard that keeps visitors coming back. In addition to skiing and snowboarding, the resort offers fun tubing experiences, although it's noted that there can be a bit of a wait for this popular attraction.
Despite its many positives, Hermon Mountain has faced some criticism relating to its online services and customer service over the phone. Some guests have reported difficulties navigating the website and purchasing tickets, and have had less than satisfactory experiences when contacting the resort to address these issues.
Nevertheless, Hermon Mountain continues to be a favored destination for winter sports enthusiasts. Its close proximity to Bangor, ample parking, and affordable offerings make it an ideal location for a family day out. The resort also offers snowboarding lessons, with positive and encouraging instructors, making it a perfect place for beginners to gain experience. Overall, Hermon Mountain is a welcoming and enjoyable ski resort that promises a fantastic experience for all visitors.