Turoa Mt Ruapehu is a popular ski resort, offering visitors the unique opportunity to ski on a volcano in the southern hemisphere. The resort's appeal lies not only in its winter sports offerings, but also in the stunning views and the chance to climb the summit of Ruapehu during the summer months. Located conveniently close to Ohakune, the resort is well-positioned for visitors looking for a diverse range of activities.
The resort's skiing conditions can be variable, with the quality of snowfall sometimes falling short of expectations. However, when the snow is good, it provides a satisfactory skiing experience. The slopes are suitable for all levels of skiers, but beginners are especially catered for, with mandatory beginner lessons included in some packages.
While the resort's facilities are generally adequate, they have received some criticism. The food at the base cafeteria is described as simple, and the on-mountain café's offerings have been described as dry. The rental service has also received some negative feedback due to lack of clarity regarding what is included and additional unexpected costs.
Despite these issues, the resort has shown adaptability in managing challenges, such as a lack of snow, and has been commended for its friendly and helpful employees. There have been suggestions for improvement, particularly in terms of clearer signage and instructions at the end of lifts, and better organization of lift openings to improve user experience.
Overall, Turoa Mt Ruapehu is a unique ski resort with potential for improvement. Its appeal lies in its stunning scenery, unique location and summer hiking opportunities. Its commitment to customer service and willingness to adapt will be key to addressing current issues and enhancing the visitor experience.