Command Center & Loss Prevention Supervisor
职位概览
薪资范围
Negotiable
yearly
地点
Snowmass, Colorado
经验
高级
工作类型
季节性
Perks & Benefits
工作描述
Inspired by Place. United by Purpose. Defined by You. Posted: Sep 28, 2026 Winter Command Center & Loss Prevention Supervisor Aspen Skiing Company Snowmass, Colorado Winter Wages/Pay$60,416.00 - $70,416.00 / year Experience LevelSome experience required Job Start DateNov 01, 2026 The Command Center & Loss Prevention Supervisor partners with the Mountain Sales & Schools management team to safeguard revenue and system integrity across Mountain Sales operations. This role monitors real-time gate scan activity, investigates irregular scan behavior and potential pass fraud, and coordinates with Lift Operations, IT, and frontline teams to resolve access issues. The Supervisor supports and coaches’ staff while serving as the central point of contact for incident intake, escalation, and reporting. This position reports to the Mountain Sales Director of Operations with dual reporting to the Senior Manager of Sales & Reservations.The budgeted salary range for this position is $60,416 - $70,416 . Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.Applications for this position will be considered on a rolling basis.Essential Job Functions / Key Job Responsibilities Provide supervision and support to agents within the Mountain Sales & Schools team to ensure consistent delivery of exceptional guest service and achievement of goals Model and uphold exemplary customer service standards to foster a guest-focused and sales-driven team culture Manage employee workflow and create effective team schedules that optimize guest service coverage and sales opportunities Develop and maintain reporting processes, dashboards, and documentation to support operational visibility and risk mitigation Gain working knowledge of all Mountain Sales systems including access gates, self-service kiosks, reservation platforms, and training tools to support seamless guest transactions and sales flow Monitor real-time gate scan data across all mountains to id
Skills & Categories
公司信息
Company: Aspen Skiing Company
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关于 Aspen Snowmass
Aspen Snowmass, located in Aspen, Colorado, is a renowned ski resort known for its astounding beauty and top-tier amenities. This stunning winter wonderland is often compared to a living painting, with its breathtaking landscapes of white vistas punctuated by pine trees, walls, and rooftops, evoking a sense of awe and wonder. It offers a unique and captivating experience with every square foot of its terrain meticulously designed to enchant its visitors. The resort offers a variety of activities suitable for all ages, making it an ideal location for family excursions. It provides ski and snowboard rentals and offers classes up until 3:30 PM for beginners. Besides winter sports, Aspen Snowmass houses numerous restaurants and stores, ensuring a fulfilling day for everyone. The accommodation options, such as Tamarack, are pristine and comfortable, adding to the overall delightful experience. Aspen Snowmass goes above and beyond in terms of skiing. Its breathtaking scenery is complemented by perfectly groomed runs, catering to skiers of varied skill levels. The efficient lift system minimizes wait times, even on busy days, ensuring a smooth skiing experience. The resort staff are known for their friendliness and helpfulness, further enhancing the visitor experience. The on-mountain dining options are exceptional, offering a cozy respite for skiers to warm up and enjoy a great meal. The après-ski scene in the village is equally enchanting, boasting a perfect mix of lively bars, upscale restaurants, and boutique shopping, providing a vibrant atmosphere. It is, however, crucial to note that some visitors have found the grooming of the runs to be less than optimal at times, and unmarked hazard spots may occasionally exist. The resort also provides private snowboarding lessons, with instructors like Jon, who are known for their patience, skill, and ability to boost learners' confidence on the slopes. Despite the prices being on the higher side, Aspen Snowmass is considered worth the experience due to the exceptional care taken in maintaining its slopes and the overall quality of services it provides. It is undoubtedly a destination for unforgettable winter getaways.