
Ticket Checker
Job Overview
Salary Range
From $20.00 hourly
hourly
Location
Zanesfield, OH, US
Experience
Senior Level
Job Type
Seasonal
Perks & Benefits
Job Description
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles• 401(k) Retirement Plan • Employee Assistance Program• Excellent training and professional development• Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team’s mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity. Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time and Part Time hours available Working between 8-10 hours/day Weekends and Holidays as needed Skill Level: Entry Level Minimum Age: At least 16 years of age Housing Availability: No Job Responsibilities: Deliver premium guest service by providing information and assistance with a smile Validate tickets to ensure our guests have their own valid product before loading our lifts Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently Maintain and secure departmental equipment - scan devices, radios, etc. Escalate issues to leadership as they arise, from safety to products Other duties as assigned Job Requirements: Must be able to communicate fluently in English Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. · May need to provide some of their own gear Must be able to work weekends and holidays as needed Must be able to handle high guest volumes in a professional manner Must adhere to safety standards and procedures. Be Safe is our number one value! A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following: Lift Operations (18 or older) Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales Base Area Operation The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Skills & Categories
Company Information
Company: Mad River Mountain
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About Mad River Mountain
Mad River Mountain is a ski resort situated in proximity to Columbus, offering a variety of hills and features that cater to skiers of all levels. Despite some criticisms, its decent slopes and location make it a popular choice for spending time with friends and family during the winter season. Some visitors have expressed dissatisfaction with the management of the resort following its acquisition by the EPIC Group. They assert that the resort seems to be a lower priority within the group's portfolio, leading to issues with organization and service provision. These include long wait times for services, even for customers who've pre-purchased tickets online, and the absence of a separate check-in for such customers. The decision to open the resort even when weather conditions are not optimal for maintaining good snow quality has also been a point of contention for some patrons. However, the resort does have a number of redeeming qualities. Its lounge area, with its large windows offering views of the slopes, is appreciated by observers, as is the ample seating. Its range of hills and features are also praised. However, some visitors recommend bringing your own food due to the mediocre quality of the cafeteria offerings. The resort can be extremely busy on weekends, leading to some recommending to visit on weekdays or during their Midnight Madness event on Friday and Saturday nights. Visitors also advise checking the conditions online before arriving, and being prepared for potentially long wait times to maximize time on the slopes. Despite these issues, many visitors still find value in the resort, particularly due to its large beginner area, making it a great place to learn to ride. However, there is a consensus among visitors that improvements can be made to the organization and cleanliness of the facility to enhance the overall experience.